Karin is from Rensselaer Falls, NY. She joined the E5 Team in February of 2022 as a part-time Human Resources Coordinator. Karin has been working in Human Resources for over 10 years, in academia and in the nonprofit world. Her full time job allows her to be a Human Resources Coordinator and Office Manager for Hospice and Palliative Care of St. Lawrence Valley. She has always had a passion for EMS, not being an EMT, but working in the nonprofit world she found ways to bring education to EMS. She has been a basic firefighter since 2011, and has been supporting her husband as a firefighter and an A-EMT for over 10 years.

When Karin isn't working, she enjoys hiking and being outdoors with her husband, James. She has two adult daughters, Courtney and Peytin.

Clark Hayward is a practicing paramedic and Operations Manager for E5 Support Services, LLC. In addition to over 30 years in EMS as a provider and manger Clark has also held executive level positions with large national technology companies managing diverse workforces across large geographic areas. Clark was a contributing author to the Paramedic Professional Series (Cengage Learning 2012) and has authored journal articles relating to emergency care in remote areas.

Mat is a veteran EMS provider who started as a volunteer in EMS in 1995. He worked his way up through the ranks of AEMT, Critical Care Tech, to Paramedic in 2005. SInce then, Mat has been involved in EMS as a professional career and he's been an educator since 2007. He was an instructor for Hudson Valley Community College as well as teaching external CME classes. Mat enjoys teaching as well as learning from others. In his free time, Mat enjoys outdoor activities including hunting, fishing, and camping.

Steve Miller is an EMT-B and our Adirondack Region Supervisor for E5 Support Services, LLC. Steve joined E5 in 2020 and has been in EMS since 2018. Steve comes to E5 after a career in IT where he has held multiple leadership positions with global technology companies for over 30 years.

Stephen is a man who wears many hats and has had a passion for emergency services his entire life. In 2007 he finally became old enough to become a firefighter and serve his community. He has also served as an EMT mainly in the Hudson Valley. When Stephen is not wearing a fire helmet or stethoscope, he wears a stetson for the New York State Police. Stephen has been given the opportunity to practice these skills in communities abroad, assisting in emergency management for hurricane relief in Puerto Rico for hurricane Maria and The Bahamas for Hurricane Dorian. When Stephen is not working you can find him in the sky flying a plane, expressing his love for aviation.

Brian got his start in EMS at Wellsville Volunteer Ambulance Corp in 1992 and took his first EMT class in 1993, when he was volunteering he also became a professional EMT in Scio, NY. As he worked his way up the ranks he graduated from paramedic school in 1996 where he worked for Twin City Ambulance in Buffalo and later for Rural Metro in Corning. During this time Brian had advanced to both a field supervisor, dispatch and administration roles for Medical Transport Service, Inc. Following a long tenure at Medical Transport Service, he accepted a position at Greater Valley EMS in Sayre, PA as a Paramedic/Supervisor. While working at Greater Valley Brian learned of an opportunity to return to his home town where it all began by taking an employment opportunity with E5 Support Services LLC. Brian got to bring it all back where it started. He truly believes that supplementing and assisting each other in this ever challenging field of EMS requires support, dedication and out of the box thinking to solve the current issues, anticipate and prepare for new challenges as well as grow our profession.