Karin is from Rensselaer Falls, NY. She joined the E5 Team in February of 2022 as a part-time Human Resources Coordinator. Karin has worked in Human Resources for over 12 years, in academia, in the nonprofit world, and the public sector. Her full time job allows her to be a Project Manager for the Nursing Professional Development Team at St. Lawrence Health. She has always had a passion for EMS, not being an EMT, but working in the nonprofit world she found ways to bring education to EMS. She has been a basic firefighter since 2011, and has been supporting her husband as a firefighter and an A-EMT for over 10 years.

When Karin isn't working, she enjoys hiking and being outdoors with her husband, James. She has two adult daughters, Courtney and Peytin, and two grandsons, Oliver and Fletcher.

Clark Hayward is a practicing paramedic and Operations Manager for E5 Support Services, LLC. In addition to over 30 years in EMS as a provider and manger Clark has also held executive level positions with large national technology companies managing diverse workforces across large geographic areas. Clark was a contributing author to the Paramedic Professional Series (Cengage Learning 2012) and has authored journal articles relating to emergency care in remote areas.

Steve Miller is an EMT-B and our Adirondack Region Supervisor for E5 Support Services, LLC. Steve joined E5 in 2020 and has been in EMS since 2018. Steve comes to E5 after a career in IT where he has held multiple leadership positions with global technology companies for over 30 years.

Jake grew up in the world of EMS, his Mom, step-dad, and sister still active participants in the local volunteer rescue squad (His sister works alongside him at E5). He started in EMS as a driver in 2018, became an EMT-B in 2019 and an A-EMT in 2021. He finds passion in helping his local community and helping others around the North Country. He plans to continue his education and one day become a trauma surgeon. When he isn’t working on the truck, he stays busy working in the Emergency Room. When he isn't at one of those two places he is spending time with his lovely wife, adorable son, and their dog on any and all outside adventures. He has a passion for all things Italian, the language, the food, and the people!

Brian got his start in EMS at Wellsville Volunteer Ambulance Corp in 1992 and took his first EMT class in 1993, when he was volunteering he also became a professional EMT in Scio, NY. As he worked his way up the ranks he graduated from paramedic school in 1996 where he worked for Twin City Ambulance in Buffalo and later for Rural Metro in Corning. During this time Brian had advanced to both a field supervisor, dispatch and administration roles for Medical Transport Service, Inc. Following a long tenure at Medical Transport Service, he accepted a position at Greater Valley EMS in Sayre, PA as a Paramedic/Supervisor. While working at Greater Valley Brian learned of an opportunity to return to his home town where it all began by taking an employment opportunity with E5 Support Services LLC. Brian got to bring it all back where it started. He truly believes that supplementing and assisting each other in this ever challenging field of EMS requires support, dedication and out of the box thinking to solve the current issues, anticipate and prepare for new challenges as well as grow our profession.