E5 Support Services, LLC is a professional staffing, training, consulting, and billing agency for Emergency Medical Service (EMS) stations and Volunteer Fire Departments. Our dedication to the highest levels of emergency care is what drives us each and every day. Since our founding in 2010, we continue to grow and currently serve 12 agencies throughout New York, from the Capital region to the Canadian border, and out to the Southern tier, as well.
As the number of volunteer EMS providers continues to decline nationwide, we work closely with agencies to ensure that calls are answered in a timely fashion by providing paid Advanced Life Support (ALS) and/or Basic Life Support (BLS) staff for contractually agreed upon shifts. We provide supervision of paid staff and hold our employees accountable to providing the highest level of care possible to the communities in which we work.
In addition to staffing, E5 Support Services, LLC offers a variety of Continuing Medical Education (CME) classes to first responders as well as CPR classes for healthcare professionals and the general public. Our instructors are highly knowledgeable and experienced providers who teach real-life application of skills. With more than 100 years of combined training experience, the E5 training team includes five credentialed New York State Certified Instructor Coordinators.
E5 Support Services, LLC also provides consulting services for agencies and municipalities, covering a variety of topics including best-practices for Standard Operating Procedures/By-Laws, staffing, recertification options, and Narcotics Plan development.
Lastly, E5 Support Services, LLC provides billing services for agencies to ensure proper and timely payment of calls. Billing can be difficult for a part-time employee or volunteer management to navigate so we offer these services to help agencies maintain that key source of revenue by hiring our credentialed billing staff. We keep up to date on current changes in the billing industry and have vast experience working with Medicare and Medicaid forms and applications. Please contact us today by emailing us or calling (518) 741-0256 to discuss how E5 Support Services, LLC can assist your agency.
I came to EMS just a few months ago - I got my card at the end of December 2018. I actually hold a BA from Middlebury College and a MPhil and PhD in English Literature from Trinity College Dublin (Ireland). I was a college professor for several years, and now I'm starting medic school at SUNY Cobleskill. I grew up around EMS and fire and my Dad, who suggested E5 to me, was actually an EMT before they had numbers, so this is the family business. I am also a firefighter with McKownville FD, Ski Patrol at Gore Mountain, and a member of Adirondack Mountain Rescue (SAR).