EMS Staffing Solutions


Training & Education





E5 Support Services, LLC was created to fit the needs of today's First Response Agencies. From emergency services consulting to training and staffing, our professional services can help your agency be successful by meeting your needs.

E5 Support Services, LLC is a professional staffing, training, consulting, and billing agency for Emergency Medical Service (EMS) stations and Volunteer Fire Departments. Our dedication to the highest levels of emergency care is what drives us each and every day. Since our founding in 2010, we continue to grow and currently serve 12 agencies throughout New York, from the Capital region to the Canadian border, and out to the Southern tier, as well.

As the number of volunteer EMS providers continues to decline nationwide, we work closely with agencies to ensure that calls are answered in a timely fashion by providing paid Advanced Life Support (ALS) and/or Basic Life Support (BLS) staff for contractually agreed upon shifts. We provide supervision of paid staff and hold our employees accountable to providing the highest level of care possible to the communities in which we work.

In addition to staffing, E5 Support Services, LLC offers a variety of Continuing Medical Education (CME) classes to first responders as well as CPR classes for healthcare professionals and the general public. Our instructors are highly knowledgeable and experienced providers who teach real-life application of skills. With more than 100 years of combined training experience, the E5 training team includes five credentialed New York State Certified Instructor Coordinators.

E5 Support Services, LLC also provides consulting services for agencies and municipalities, covering a variety of topics including best-practices for Standard Operating Procedures/By-Laws, staffing, recertification options, and Narcotics Plan development.

Lastly, E5 Support Services, LLC provides billing services for agencies to ensure proper and timely payment of calls. Billing can be difficult for a part-time employee or volunteer management to navigate so we offer these services to help agencies maintain that key source of revenue by hiring our credentialed billing staff. We keep up to date on current changes in the billing industry and have vast experience working with Medicare and Medicaid forms and applications. Please contact us today by emailing us or calling (518) 741-0256 to discuss how E5 Support Services, LLC can assist your agency.

Employee spotlight

Mike B

Mike B.

“I'm very excited to be joining the team. I have friends that work here who all speak very highly of the organization and how much they care about their employees. Most recently, I was the Director of Operations for Bennington Rescue Squad in Bennington, VT. I was there for a little over a year. I missed working in NY and decided to come back to the area. (I lived in NY the whole time) I was with Mohawk Ambulance before that as the Staffing and Recruitment Manager. I really enjoyed my role of mentoring new employees and would love the opportunity to do something like that again. I have been in emergency services for 18 years, starting with my time at Shaker Road-Loudonville FD in 2002. I was also a supervisor and manager in the Washington DC area for both American medical Response and Lifestar Response working in conjunction with Children's National Medical Center. It is my belief that a company's most important assets are the employees, and I am excited to be working for a company that shares that belief.”

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